Forgiveness should be one of the biggest beakers in your lab. Things go wrong. Humans are infinitely complex and (depending on your perspective) flawed. “I’ve made every mistake in every book I’ve ever written” admits Maté. We should all work on patience, humility, and forgiveness.
Work the Team, Then the Problem
To create a strong business atmosphere, prioritize people and culture. Work the team, then the problem. It won’t always be easy, but it will always be worth it.